FAQ: Returns
If you are returning goods, we ask that you send us an email to notify us of your item return.
In this email please state the details of the return, the order reference and date of purchase. Please send your notification to returns@homeflairdecor.co.uk or by using the contact window below.
Categories
Returns
What is your returns policy?
If you are not completely satisfied with your purchase or if you have a surplus from your order, return it to us within 28 days of ordering via post or courier, undamaged and in its original packaging (with labels) for a full refund, return postage will be at your cost.
Please let us know that your goods are on the way by emailing us before you send the items.
Where should do I send my return to?
Please securly pack and send your items to:
Returns Dept
Home Flair Decor
Warehouse 1
679 Eccles New Road
Salford
M50 1AY
Don't forget to include your order reference within the parcel so we know whom the items have been sent back from.
Do I have to pay to return my order?
Return delivery costs are at the customer's cost.
We would always recommend the use of a courier comparison website to get the best value return cost/service.
My order was produced for me, to my own specification and is not what I expected, can I return it?
We do not accept returns on individually produced items. This does not affect your statutory rights.
SHARE YOUR ROOM PICTURES
Now you have finished your decorating project, we would love to see the results of your efforts!
Please share your room transformations with us using email info@homeflairdecor.co.uk, WhatsApp on +441617291686 or tag us on our socials such as Instagram or Facebook.